Support Coordination Levels 1,2 & 3
Support Coordination is an essential aspect of ensuring that NDIS Participants receive
the necessary support and services under the NDIS. In many cases, Support Coordinators act as the primary point of contact between the individual with a disability and the various service providers and organisations that can assist them. There are typically three levels of Support Coordination, each of which serves a different purpose and provides a different level of assistance.
Support Coordination Level 1
Level 1 – known as support linkage – this type is only included in 2% of plans. At this level, the support coordinator will assist the person to understand their plan, connect with service providers and assist them to monitor how their plan is going.
Support Coordination Level 2
Level 2 – known as coordination of supports – 98% of people who have support coordination in their plans are funded at this level. The support coordinator will assist people where there is greater level of complexity to assist to reduce barriers to engaging and maintaining support relationships.
Support Coordination Level 3
Level 3 – known as specialist support coordination is funded for just 4% of people with NDIS plans. When specialist support coordination is needed there is usually a very complex presentation, and often the involvement of more than one system – for example NDIS plus health, education, child protection or justice. There are likely to be crisis points and need for high level support when specialist support coordination is included in a plan.